Return and Exchange Policy
If you receive a defective or damaged product, we will replace it with a new one free of charge. Please contact us within 14 days of receiving the product.
We can only offer you an exchange if the following conditions are met:
Damaged product: the product was delivered damaged/damaged or dirty.
Damaged or broken during shipping.

Cancel order
You can cancel your order within 36 hours of purchase.

How can I track my shipment?
You can check the status of your order at any time by clicking on the "Order Status" link.
You can also send us an email at any time at support@tuomi.store.

How long does it take for my order to arrive?
Once your order has been shipped, it will arrive within 15 to 25 business days. You will receive a confirmation email after placing your order. Please email us to check the status of your order. We will be happy to assist you.